Last Updated: September 23, 2026

Welcome to Wonder Jackets, operated by BLUE PEAK GROUP LLC.

We want you to shop with confidence. If you are not satisfied with your purchase, we offer a 30 day return policy with free return shipping on eligible items.

This policy explains our return eligibility, return process, refund timelines, and other important information.

1. Return Window

Wonder Jackets offers a 30 day return policy from the date your order is delivered.

You may request a return within 30 calendar days of receiving your order if you are not satisfied with your purchase, ordered the wrong size, changed your mind, or received an incorrect or defective item.

To initiate a return, please contact our customer support team within the 30 day return window.

Requests made after this period will be handled in accordance with applicable consumer protection laws.

2. Return Eligibility

To qualify for a standard return, the following conditions apply:

  • The return request must be submitted within 30 days of delivery.
  • The item must be unworn, unwashed, and unaltered, except for reasonable inspection or trying it on.
  • Original tags and packaging should be included where possible.
  • The item must not have been damaged through misuse or improper handling.

Sale and clearance items are eligible for returns under the same conditions as regular products.

Customized or personalized products are generally not eligible for change of mind returns unless otherwise required by applicable law.

If a customized or personalized product is defective, damaged, or different from what was ordered, please contact us for assistance.

Nothing in this policy limits your applicable statutory consumer rights.

3. Free Return Shipping

All eligible returns include FREE return shipping.

Wonder Jackets covers return shipping costs for eligible returns worldwide.

Customers are not required to pay return shipping charges for eligible returns, including returns due to sizing issues, changes of mind, damaged items, defective products, or incorrect orders.

Once your return request has been approved, our customer support team will provide a prepaid return shipping label or arrange another return method at our expense.

Please contact us before sending an item back. We will provide the correct return address and shipping instructions.

Do not arrange or pay for return shipping independently without receiving instructions from our customer support team.

4. Restocking Fees

Wonder Jackets does not charge restocking fees.

Restocking Fee: $0.00

No return shipping fees or restocking fees will be deducted from eligible refunds.

5. How to Request a Return

To initiate a return, please follow these steps:

  1. Contact our customer support team at info@wonderjackets.com within 30 days of receiving your order.
  2. Provide your order number, product name, and reason for the return.
  3. If the item is damaged, defective, or incorrect, please include photographs where possible.
  4. Our support team will review your request and provide return instructions along with a prepaid return shipping label or another approved free return method.
  5. Securely package the item and follow the provided return instructions.

Please do not send products to our business address without receiving confirmation from our customer support team.

We will provide the appropriate return destination and instructions after reviewing your request.

6. Refund Policy and Processing Time

Once we receive your returned item, our team will inspect it and confirm your refund eligibility.

Refund Processing Time: 7 calendar days.

Approved refunds will be processed within 7 calendar days of receiving the returned item, or sooner where required by applicable law, including where a refund is required following proof of return.

Refunds will be issued to the original payment method used for the purchase unless otherwise required by law or agreed upon with the customer.

Once the refund has been processed, your bank or payment provider may require additional time for the funds to appear in your account.

Return Shipping Cost: FREE.

Restocking Fee: $0.00.

No return shipping or restocking fees will be deducted from eligible refunds.

Any original delivery charges will be refunded where required by applicable law. If you received a defective or incorrect item, we will also refund applicable original shipping charges in accordance with your consumer rights.

Your applicable statutory consumer rights remain unaffected.

7. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact our customer support team at info@wonderjackets.com.

Include your order number and a description of the issue. Photographs may help us review your request more quickly.

We will investigate the issue and provide an appropriate resolution in accordance with applicable consumer protection laws.

Return shipping for eligible damaged, defective, or incorrect items is completely free.

Your statutory rights relating to faulty or incorrectly described products remain unaffected by our standard 30 day return window.

8. Exchange Policy

Wonder Jackets does not offer product exchanges as a standard service.

If you ordered the wrong size or would prefer another product, you may request a return within 30 days of delivery, subject to our return eligibility requirements.

After completing your return, you may place a new order for your preferred size or product.

This policy does not limit any replacement or other remedy required by applicable consumer protection laws.

9. International Returns

Our 30 day return policy applies to eligible orders worldwide.

Wonder Jackets provides free return shipping for eligible international returns.

Please contact our customer support team before returning an international order so we can provide the correct return address and shipping instructions.

Do not return items to our registered business address unless specifically instructed to do so.

10. Contact Information

If you have any questions regarding returns or refunds, please contact us using the information below.

Company Name: BLUE PEAK GROUP LLC
Email: info@wonderjackets.com
Phone: +1 (334) 846-9026
Address: 7901 4TH ST N STE 300, ST. PETERSBURG, FL 33702, US
Hours: Mon–Fri, 9:00 AM – 5:00 PM EST